We at Delta Strike have owned and operated laser tag businesses.
We understand that non-functioning equipment equates to lost income.
Robust, reliable equipment is a must.
for general operation
for battery life
We’ve even driven over phasers with SUVs, and thrown them from the second story of a building onto asphalt! In both cases the equipment continued to operate as normal. For the operator, this means peace of mind that the equipment is held to an extremely high standard.
MINIMIZED DOWNTIME & MAXIMIZED PROFIT
Delta Strike Equipment goes through many stages of quality control, resulting in world-class reliability. As part of design test ng, our phaser packs has been driven over with SUV’s, thrown from a second story building onto a concrete pavement and smashed continuously against hard surfaces. In all cases, the equipment continued to operate as normal. For the operator, this means peace of mind that the equipment is incredibly durable.
Reliable equipment equates to minimized downtime, happy customers, and repeat business. Many design considerations have been implemented to ensure the system is durable, and any small issues that can come up are easy to correct.
Check online find out if all equipment is operational! The Web-Portal has a diagnostics sect on that keeps you in the “know.” You can view up to date reports and graphs detailing game and equipment statistics. The system also provides fault remedies for suspected equipment issues.
Operators have access to training videos detailing how to both operate and repair equipment. This is especially important when training new staff. Operators simply log-in and train-up with our easy to follow training videos and articles. A Technician Cert f cat on the program is also provided to enable warranty repairs are being carried out.
The online knowledge base covers a wide variety of issues and common repair jobs. With step-by-step fixes and many instructional videos, the knowledge base is the first step in solving any maintenance issues. Operators and staff can follow along with instructions, and then contact our support staff if they still have concerns.
The trigger is not an electrical button, meaning it is less prone to breakage and keeps your guests constantly in the game.
Flexible Vest to Hose cable
Vest to hose cable is pliable but strong. Many other systems equivalent part can be unplugged by the user, which disrupts gameplay.
Secure Plug and Play components
Sockets for replacement parts are labelled meaning repair & maintenance is very simple, and can be taught to almost anybody.
Capacitive Hand Sensor
Detects a second hand is on the phaser before activating. Prevents players from holding the phaser at extended arms length, for the safety of other guests. (Can be deactivated easily if preferred.)
Injection Molded Casing
High quality plastic casing not only protects hardware, but is also incredibly detailed for maximum visual effect.
Shock Absorbing Components
Absorb any bumping impact without disruption to gameplay. Accidental bumps and knocks are no problem.
Ribbed Internal Casing for Reinforcement
Ultra durable casing protects internal components, meaning parts are very infrequently damaged.
to Prevent Misuse
Locks up the phaser if rough play is detected. Protects your investment and your valuable customers.
Delta Strike’s 24-hour support network is available for ongoing assistance. If you call outside of standard working hours, your call will be directed to the nearest support team operator. We also have a support ticketing system, so all of our technicians have access to all customer requests at any time.
24 MONTH WARRANTY
Delta Strike equipment carries a 24-month warranty on products which have a defect in material and workmanship under normal operating conditions.
EASY TO MAINTAIN
Delta Strike products are designed to be easy to maintain.
When small issues occur, systems are in place to help you resolve them quickly, including:
If you are unable to resolve any minor issues yourself, our experienced technicians are just a call away.
Refresh your training or train new staff at any time with our online video training library.
Short, easy-to-follow videos for each of the common maintenance & repair jobs.
The online knowledge base is our Wiki of various product maintenance & repair tips.
Get pre-emptive, detailed suggestions on maintenance tasks to stay operating at max capacity.
Plug in the correct component
first try, every time.
PLUG AND PLAY
Quickly swap out faulty components.
Full training session provided by our helpful technicians during the setup visit.
Automation in laser tag equates directly to profits. More games equals more hourly revenue.
How do we help you automate your laser tag operation?
Using the Remote Control, games are set up automatically by simply pressing two buttons.
Customers instantly know which team they are on by the color of their vests' LED lights. With another button press, the game is started and the music and arena components are all started automatically. The staff member walks away and begins to prepare the next group of customers.
Once the game time reaches zero, the music and arena components all stop. A voice message on the phaser reminds players to head back to the equipment room. They put their phasers back on the mounting cabinets and exit to the foyer where their scoresheets have been printed, and their score is already displaying on the DeltaWare Media Scoreboard.
NEXT GROUP READY
While this is happening, the next group of customers have finished watching the instructional video (provided by Delta Strike) and are ready to put on their vests and start their game.