HOW WE CARE

Designed for success

Laser tag is a live entertainment game, normally played indoors.
It is similar to paintball, but offers several business advantages.

Learn more

ROBUST EQUIPMENT

We at Delta Strike have owned and operated laser tag businesses.
We understand that non-functioning equipment equates to lost income.
Robust, reliable equipment is a must.

IMPACT TEST

for durability

DROP TEST

for durability

RUN-IN TEST

for general operation

Battery test

for battery life

EXTREME TESTING

We’ve even driven over phasers with SUVs, and thrown them from the second story of a building onto asphalt! In both cases the equipment continued to operate as normal. For the operator, this means peace of mind that the equipment is held to an extremely high standard.

MINIMIZED DOWNTIME & MAXIMIZED PROFIT

Delta Strike Equipment goes through many stages of quality control, resulting in world-class reliability. As part of design test ng, our phaser packs has been driven over with SUV’s, thrown from a second story building onto a concrete pavement and smashed continuously against hard surfaces. In all cases, the equipment continued to operate as normal. For the operator, this means peace of mind that the equipment is incredibly durable.


Reliable equipment equates to minimized downtime, happy customers, and repeat business. Many design considerations have been implemented to ensure the system is durable, and any small issues that can come up are easy to correct.

Diagnostics

Check online find out if all equipment is operational! The Web-Portal has a diagnostics sect on that keeps you in the “know.” You can view up to date reports and graphs detailing game and equipment statistics. The system also provides fault remedies for suspected equipment issues.

Online Training

Operators have access to training videos detailing how to both operate and repair equipment. This is especially important when training new staff. Operators simply log-in and train-up with our easy to follow training videos and articles. A Technician Cert f cat on the program is also provided to enable warranty repairs are being carried out.

Knowledge Base

The online knowledge base covers a wide variety of issues and common repair jobs. With step-by-step fixes and many instructional videos, the knowledge base is the first step in solving any maintenance issues. Operators and staff can follow along with instructions, and then contact our support staff if they still have concerns.

Optical Trigger

The trigger is not an electrical button, meaning it is less prone to breakage and keeps your guests constantly in the game.

Flexible Vest to Hose cable

Vest to hose cable is pliable but strong. Many other systems equivalent part can be unplugged by the user, which disrupts gameplay.

Secure Plug and Play components

Sockets for replacement parts are labelled meaning repair & maintenance is very simple, and can be taught to almost anybody.

Capacitive Hand Sensor

Detects a second hand is on the phaser before activating. Prevents players from holding the phaser at extended arms length, for the safety of other guests. (Can be deactivated easily if preferred.)

Injection Molded Casing

High quality plastic casing not only protects hardware, but is also incredibly detailed for maximum visual effect.

Shock Absorbing Components

Absorb any bumping impact without disruption to gameplay. Accidental bumps and knocks are no problem.

Ribbed Internal Casing for Reinforcement

Ultra durable casing protects internal components, meaning parts are very infrequently damaged.

Shock Detector
to Prevent Misuse

Locks up the phaser if rough play is detected. Protects your investment and your valuable customers.

24-hour Support

Delta Strike’s 24-hour support network is available for ongoing assistance. If you call outside of standard working hours, your call will be directed to the nearest support team operator. We also have a support ticketing system, so all of our technicians have access to all customer requests at any time.

24 MONTH WARRANTY

Delta Strike equipment carries a 24-month warranty on products which have a defect in material and workmanship under normal operating conditions.

EASY TO MAINTAIN

Delta Strike products are designed to be easy to maintain.
When small issues occur, systems are in place to help you resolve them quickly, including:

24-Hour
Support

If you are unable to resolve any minor issues yourself, our experienced technicians are just a call away.

Online Video
Training System

Refresh your training or train new staff at any time with our online video training library.

Online
Repair Videos

Short, easy-to-follow videos for each of the common maintenance & repair jobs.

Online
Knowledge Base

The online knowledge base is our Wiki of various product maintenance & repair tips.

Diagnostics
Software

Get pre-emptive, detailed suggestions on maintenance tasks to stay operating at max capacity.

Labelled
Circuitboards

Plug in the correct component
first try, every time.

PLUG AND PLAY
SPARE PART

Quickly swap out faulty components.

Initial
Training Day

Full training session provided by our helpful technicians during the setup visit.

TOTALLY AUTOMATED

Automation in laser tag equates directly to profits. More games equals more hourly revenue.

How do we help you automate your laser tag operation?

1
SIMPLE SETUP

Using the Remote Control, games are set up automatically by simply pressing two buttons.

2
STARTED AUTOMATICALLY

Customers instantly know which team they are on by the color of their vests' LED lights. With another button press, the game is started and the music and arena components are all started automatically. The staff member walks away and begins to prepare the next group of customers.

3
END GAME

Once the game time reaches zero, the music and arena components all stop. A voice message on the phaser reminds players to head back to the equipment room. They put their phasers back on the mounting cabinets and exit to the foyer where their scoresheets have been printed, and their score is already displaying on the DeltaWare Media Scoreboard.

4
NEXT GROUP READY

While this is happening, the next group of customers have finished watching the instructional video (provided by Delta Strike) and are ready to put on their vests and start their game.